Is the issue in one fixture or beyond the flat?
Tell us whether only one sink is affected, whether the shower is also slow or whether other residents have reported a problem. These observations help explain the request; they do not establish where the blockage is.
What to tell us before an assessment
- The affected fixture and whether it drains slowly or remains full.
- How long the problem has been happening.
- Any drain products or clearing attempts already used.
- Whether access to a shared area needs a building manager or another resident.
Coordinating access in your Beyoğlu building
Whether your address is in Galata, Tomtom or Karaköy, give us the neighborhood first and clarify who can let the provider in. For a problem that may involve common plumbing, check who can approve an inspection of the shared system. We confirm attendance for the address rather than promising a district-wide arrival time.
What the quote should clarify
Ask about the visit charge, the proposed assessment and whether any clearing work is included. If an inspection changes the scope, agree to the additional work before it starts. We help with that conversation in English.
The concierge does not charge you for coordination. The provider is paid for the plumbing work and pays a referral commission. Our reply window is within a day, so urgent overflowing drains need immediate local assistance.
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